Foundation in Emotional Intelligence

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Learn how your emotions influence your performance, the way you build relationships and how you make decisions.

Are you experiencing frustrations in your career?
Do you encounter conflict regularly when working with others, with your team and with your manager?
Do other people appear to be making progress faster and easier than you do?
Are you continually stressed and worn out by the day-to-day challenges that you face?
Are there barriers in the way to stop you from doing the things that you want?
Are you stuck and do not know what to do next?
Created By : Robin Hills
Language : English

100.000 DT 100.0 TND 100.000 DT

100.000 DT

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    Requirements

    No requirements needed

    This course includes:

    • on-demand video
    • downloadable resources
    •  Track  achievement  on line
    • Quiz 
    • Certificate of completion


    Foundation in Emotional Intelligence

    Your emotional intelligence is your ability to combine your thinking with your feelings in order to build quality relationships and to make good authentic decisions.

    Emotional intelligence is different from IQ - cognitive intelligence – offering a different a perspective on success and performance at work by focusing on emotions.   

    Most workplace issues are people-related or relational-related underpinned by how they are feeling.  Identifying and working with emotions – yours and others – will enable you to grow your social skills with empathy to engage with people at a deeper level and to build authentic relationships.  

    People trained in emotional intelligence show an increase in capabilities within a few weeks, which is sustained over the long term and this helps them to further their careers.  There are measurable improvements in their decision making, their influence and their quality of life.

    This Foundation in Emotional Intelligence course investigates what emotional intelligence is and what it is not. Within the course, some models of emotional intelligence are explored considering what they mean and how you can apply them at work.




    Completing the Foundation in Emotional Intelligence course, you will be able to

    • Define emotional intelligence and explain its importance

    • Recognise how and why emotions are important

    • Discover how to use emotional information in effective and meaningful ways

    • Identify ways that emotions can be used more effectively and efficiently

    • Explain how different emotions are expressed at work

    • List some emotional intelligence competencies that can be developed

    • Recognise what is involved in working with the emotional climate

    • State what actions you can take to work with emotional intelligence

    • Describe simple solutions for improving emotional intelligence


    Ways to develop emotional intelligence are explored along with a variety of techniques that you can use immediately to work with emotional intelligence.

      Module 1 – Introduction to the Foundation in Emotional Intelligence Course

    1. Introduction to Foundation in Emotional Intelligence – 2.15

    2. Foundation in Emotional Intelligence – Learning Outcomes 2.00

    3. Practical Activity: Assess your Emotional Intelligence


    1. A Straightforward Definition of Emotional Intelligence 3.16
    2. What is the Difference Between EI and EQ? 3.18
    3. Emotions and Emotional Intelligence at Work 6.05
    4. Insights into Emotions 2.06
    5. Working with the Emotional Climate 3.05
    6. The Advantages and Disadvantages of Emotional Intelligence 4.49
    1. How Emotions are Viewed 1.14
    2. The Development and Function of Emotions 2.26
    3. One Minute Observation Test 1.00
    4. The Basic Anatomy of the Brain 5.48
    5. Emotions and Higher Order State 2.00
    6. The Basic Human Emotions Experienced and Expressed by Everyone 3.17
    7. More about Basic Emotions 1.17
    8. The Wheel of Emotions 1.51
    9. The Expression of Emotion 4.52
    10. The Myth about Positive and Negative Emotions 4.21
    11. Understanding and Using Emotions 3.32
    12. Identifying and Using Emotion 2.31

    1. Daniel Goleman's Framework of Emotional Intelligence 4.30
    2. Emotional Intelligence as a Set of Abilities 1.14
    3. More About Emotional Intelligence as a Set of Abilities 2.10
    4. What we can Learn from the Six Seconds Model of Emotional Intelligence 2.00
    5. Measuring and Assessing Emotional Intelligence 6.26

    1. Emotional Intelligence can be Practised and Learnt 1.15

    2. Practical Hints and Tips around Practising Emotional Intelligence 5.44

    3. The One Percent Solution to Developing Emotional Intelligence 1.27

    4. Some Do's and Don'ts Around Working with Emotional Intelligence 2.31

    5. Review of the Introduction to Emotional Intelligence Course 2.04

    6. Practical Activity: Three Good Things

    7. Conclusion to the Course 1.08


    Robin Hills

    Robin Hills is an emotional intelligence coach, trainer, and facilitator based in the United Kingdom with over 40 years' business and commercial experience.

    His specialism is in training, personal development and coaching focused on emotional intelligence, positive psychology and neuroscience in the workplace.  Robin doesn't train on any other topic.

    A published author, Robin has built an international reputation delivering workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.

    Robin’s online emotional intelligence courses have been taken by over 250,000 learners in 180+ countries.